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General Frequently Ask
Questions |
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Can I register if I
am outside the US? |
| Of course, but some users
might not want to send or buy something from another country. All
listings on our Auction are individuals, and they have the right
to accept or reject a foreign bid. Don't be discouraged, many users will
just charge extra for shipping. You can also e-mail the seller before
you bid, to see if he or she is willing to ship to your location and if
they accept an international payment. |
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I've registered but I haven't received a confirmation e-mail? |
| Several reasons are
possible. You might have entered a invalid e-mail, your ISP might be
slow or at its peak time, or our server might be still processing your
information. Please be patient, if no confirmation e-mail is received in
24 hours, please contact
us. |
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Why are some listings bold and others are in the featured auction
section? |
| These are add-on features
that can also be added to your listing for free! It increases your
items exposure and to get more people looking at your listing. These
features can be added at the time you place you item up for bid. |
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How can I complain or praise a user when I finish a transaction? |
| You can leave a user good
or bad comments by going to our
Feedback page. Once there type in the User Name, then click the "go"
button. Enter feedback in the form provided. |
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Why doesn't my password work? |
| You might have mistakenly
entered your password wrong or you might have your Caps Lock on (Capital
Letters). Our system uses a case-sensitive password system. |
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I've
forgotten my password. What should I do? |
| Visit our
Forgot your password area. Our system will e-mail your password to
the e-mail address we have on file. This is for your security. |
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How do I change my personal information e-mail, address, phone etc.? |
| Visit our
Change User Information area. You can change all your personal
information except your User Name. |
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Bidder Frequently Ask
Questions |
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How do I know I won? |
| Our system automatically
sends the buyer and seller an e-mail when the auction ends. The buyer
and seller then are responsible for making their own arrangements to
conclude the deal. This auction merely offers a venue for buying and
selling. We will not, nor cannot, be held responsible for lack of
performance by any and all parties. We simply provide a place that
allows people to buy and sell. However, do let us know of any problems.
We can and will banish anyone who abuses this auction. |
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What if I bid and the screen saying that it is under the minimum bid? |
| This means that your bid is
below the minimum price the seller is asking for. Just place a bid
higher than his starting minimum price. |
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I
bid on an item, but it says that I have been outbid? |
| This means that your bid is
lower than another users bid. The higher bid will be accepted until
another bid is higher. Usually the other bidder has placed a Proxy Bid. |
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Can I
retract my bid once I have confirmed it? |
| Yes, if there is a
legitimate reason. Visit our
Retract Your Bid area an explanation is required. Fill out the form
and submit your request. The bid may be placed back on the item by
Auction Administrator if we feel that the explanation was not
legitimate. |
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I've made a bid on a item, but it has not appeared in the listing. |
| The reason could be that
your web browser might have cached that page. Which means that it has
the page in a cache directory on your computer. Simply click the reload
button for your browser. |
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